How it Works

Step 1: Submit Your Hearing Test

Take the first step towards better hearing by sending us a copy of your hearing test. You can obtain a complete hearing test from an independent hearing health care professional or an ENT doctor. The comprehensive hearing examination determines if hearing loss exists, the type, degree, and configuration of the condition, and assists in determining whether you are a candidate for hearing aids.

Step 2: We Program and Ship Your Hearing Aids

Once we receive your hearing test results, our team of experts will program your hearing aids to match your specific hearing needs and preferences. We also take into account any special requests you may have. The sound quality of your hearing aids will be confirmed using scientifically proven techniques before we ship them to you via DHL Express Delivery, which allows you to track the delivery process.

Step 3: Fine-Tune Session with Our Expert Audiologist

After you've received your hearing aids, we schedule an online session with our expert audiologist to fine-tune the devices to your preferences. We will also answer any questions you may have and ensure you're comfortable with your new hearing aids.

Step 4: Satisfaction Guaranteed

We want you to be completely satisfied with your hearing aids. That's why we offer a 30-day onboarding period where you can test your hearing aids and make sure they're right for you. If you're not completely satisfied for any reason, you can return them for a full refund. We are confident that you'll love your new hearing aids, but we want you to have peace of mind knowing that you have the option to return them.

Step 5: Ongoing Support and Maintenance

We understand that hearing aids require ongoing care and maintenance. That's why we offer aftercare and maintenance services to ensure your hearing aids continue to work perfectly. Our team of experts is always available to answer any questions you may have, and we offer warranty coverage in the unlikely event that your hearing aids require repair.

Our goal is to provide you with the best hearing aid experience possible. With our easy and convenient process, you'll be on your way to better hearing in no time.